Re: Soundlink Revolve + Randomly Turning On
Do you see the irony in your request? This thread is what, 30 pages long, it started way over a year ago, you have encountered a very wide array of customer responses: some have taken the time to call Bose, others have said they will never buy the product again, others have found fixes that were complicated and still didn't work, I was lucky enough to downgrade my software upgrade so that I fixed the problem by using an older version of the speaker software. Everyone of the customer complaints were CCC: calm, cool and collected. We're audiophiles!
After all this back and forth you ask people to behave "civily" when Bose is the source of uncivil behavior? Bose takes our hard-earned $$$ for its product and even when hearing complaints in the forum Bose offers for voicing issues, the corporation demonstrates disrespect for those who pay the salaries at Bose: the customers!
Tony G, why not defend us who buy Bose products instead of asking us, after all this time, to calm down? I've learned over the years how asking my partner to "calm down" is the worst thing I can do. That's just a way of repressing or denying the message. Get this right, sir, the customer service, at least in this instance, is what is uncivil and insulting. Not the reaction to it. Start at the source and fix the problem without telling us, grownups and adults, how to behave on top of not doing a software fix.