Re: Soundlink Revolve + Randomly Turning On
I have voice turned off already. Even if I switch the speaker to aux before powering it down, when I enable Bluetooth on my laptop, the speaker immediately powers up and beeps with the light showing Bluetooth mode.
Short of killing the battery or literally destroying the device, I have no means of deactivating it; as long as I store this in my home, it is as if my house is haunted by a speaker that seems able to activate at any time. Last night this speaker managed to play a paused YouTube clip on my laptop while the lid was closed! In the two years that I have had this laptop it has never produced sound while the lid was closed, but when I hit the power to turn the speaker off (and I must stress that I had previously turned it off already), my laptop did just that, and I had to open and unlock it before I could make the sound stop. At midnight.
Bose does not seem concerned about this problem at all, despite semi-annual reassurances from beleaguered support staff. Perhaps it doesn't happen to enough customers for it to concern them, but this is insane. Could you imagine other appliances randomly powering up throughout the day with no ability to deactivate them?
The worst part of all is that this problem would be easily solvable if Bose would let customers revert back to older software versions; however, as part of Bose's customer service strategy they have removed this ability from their Update Software webservice entirely. The cynic in me wants to point out that they probably did this when they noticed a lot of people downgrading their software and moved to prevent that by simply not allowing it.
I see a lot of people beginning their comments in this thread with an admission that they are long time loyal Bose fans. I find that unbelievable. That this could be an issue for more than a year with essentially no support from Bose for what has to be an easy fix (create an ability to turn it off "off" such that the power button needs to be hit to reactivate it, or as suggested above, have three modes: on, automatic, and off) is unconscionable.
I was really excited about getting a Bose speaker and I love the sound, but I need to be able to power down this device. That is really so little to ask: I just want to be able to turn it off.