Re: Soundlink Revolve + Randomly Turning On
No. It is not reasonable. It is a complete dodge and irresponsible. You are willing to allow a large number of customers incredibly frustrated with your product to believe that what you sell is inferior, poorly made and engineered, even though the Bose reputation is built on excellence. This approach is self-destructive and it is also a ripoff. People spent around $200 on a product that is the source of frustration instead of pleasure.
You are denying the evidence. The software is mal-functioning but you won't fix it. So your "reasoning" is illogical on its face. Really? That's all you got? Horrible service! Disrespectful! Not reasonable.
Customer reply to your post: "I hope this explains the reasoning for our approach." The software is broken. Fix it. That's our reasoning, anything less from Bose is theft, plain and simple.