Highlighted
Participant
  • 4
  • 2
  • 0
Registered since

Sep 22, 2019

Re: Soundlink Revolve auto power on

Maybe the only way to get Bose to react is starting a social media campaign. 

As long as we're rolling around in their basement and nobody hears it outside, it seems they don't care about anything their customers said. No reaction nothing. 

So start going to social media with this.  Not the technical issue itself, but the way bose is treating its customers aka totally ignoring them. 

Highlighted
Advisor
  • 101
  • 87
  • 0
Registered since

Feb 16, 2018

Re: Soundlink Revolve auto power on

Don't expect any more efforts in these products. They are on the market for quite some time. And BOSE introduces new products, which get the focus.

 

BOSE does not see our trouble as a real problem with the need to be addressed. The behaviour is "by design", to make it most convenient for the "valued customers".

Magazines don't care about it. The fear to no getting BOSE products or ads any more is too big.

 

Return the product, sell it or what ever you do with it. Any efforts and pain (and excuses to tell others) are not worth it.

 

If you wanna keep it, make sure, that you turn off the voice prompts. And to be very sure, that it does not turn on, switch to "AUX". A little hassle, but over all less pain.

 

HermannS

Highlighted
Participant
  • 0
  • 1
  • 0
Registered since

Jan 14, 2020

Re: Soundlink Revolve auto power on (SCAM)

WHY BOSE IS A SCAM.

 

JUST GOT OFF THE PHONE WITH THEIR TERRIBLE SUPPORT TEAM (typical non American Philippines people), trying to tell me to solve my auto connect with power switch on the OFF position  issue as follows:

 

1. Put the headphones in their cloth case.

2. Move the headphones 50+ Feet from the device they are automatically connected to (I asked if putting them in a neighbors mailbox would work).

3. Turn Your Macbook/iPhone bluetooth off so that they dont connect to the headphones, I use a bluetooth keyboard and trackpad, he couldn't seem to figure out to solution to this situation.

4. Pay them an additional $220 + tax for an additional set of what I would refer to as scam headphones.

5. Throw the original $350 pair in the garbage, which at this point are worth $570 all in.

 

Should we continue supporting a terrible company such as Bose when there are tons of other options that by the way sell the exact same technology in a different plastic enclosed device with simply a different logo that may offer better customer service?

 

STOP BUYING BOSE - OR GET LEFT IN THE DARK

Highlighted
Participant
  • 1
  • 2
  • 0
Registered since

Mar 29, 2020

Re: Soundlink Revolve auto power on

My post was removed because it was looked at as "spam." There was no spam involved and other people have commended with similar things.

 

Below was my post.

 

Bose,

 

I got the Soundlink Resolve for Christmas of 2019. I thought it was amazing, and even thought it was cool that you can turn it on from your device and not the actual speaker. However, when I started using it with multiple devices and it has been turning on automatically, I have started to become rather annoyed. I normally do not post on forums but seeing as how this has been an issue for 2 years and Bose's only response is "we're working on it," or "we see your post" or something like that I decided to give my two cents. Bose you have good quality speakers and I normally look to buying your products, I was going to buy some head phones down the road but after seeing this issue has not been dealt with for 2 years, I am hesitant to buy any more of your products if you do not address the issues that people have been complaining about for, say 2 years. I see some other people have posted "work arounds" to fix this issue but having to downgrade instead of upgrade is extremely disappointing. I hope I can go back to your products in the future, but in the meantime it looks like that is not the case.

Highlighted
Participant
  • 0
  • 2
  • 0
Registered since

Apr 9, 2020

Re: Soundlink Revolve auto power on

To add to the long list of complaints "this feature" is also a bug from my perspective.

This is very annoying to see the sound of your phone hijacked by the speaker.

Especially when you are not in the same room than the speaker.

 

Highlighted
Participant
  • 0
  • 2
  • 0
Registered since

Apr 14, 2020

Re: Soundlink Revolve auto power on

I have a Bose soundlink.. However the same annoying feature is there too.

 

I wish you could just toggle this option in the Bose connect app for each device.

 

As I also have the Bose 700 headphone, and I'd like the devices to ONLY connect when I turn them on.... Not have my phone turn on the sound link. 

Highlighted
Participant
  • 0
  • 1
  • 0
Registered since

Apr 15, 2020

Re: Soundlink Revolve auto power on

This could be a solution: https://superuser.com/questions/1425298/bluetooth-device-bose-soundlink-revolve-annoyingly-turning-...

 

 
 

It's a feature of the Revolve and its Low Energy Bluetooth. If you press and hold the multifunction button on the device for about 10 seconds (until all the lights flash), the device and its low energy bluetooth will be fully shutdown. Otherwise you will have to disable bluetooth on your laptop to prevent the auto on "feature".

 

 

Highlighted
Participant
  • 0
  • 2
  • 0
Registered since

May 2, 2020

Re: Soundlink Revolve auto power on

I'm having the same issue with the bose micro soundlink. It's driving me insane! The solution did not work for me.

Highlighted
Expert
  • 319
  • 1383
  • 40
Registered since

Jun 15, 2018

Re: Soundlink Revolve auto power on

@RomskyI am a bit confused.  The only reason / way the Revolve can be turned on is through a power on bluetooth command sent to it while it is in bluetooth "low energy" (BLE) mode.  There are many free apps in the Apple and Google stores that you can use from your phone to check to see what around you is in BLE mode.  When you tap the power button at the top of the Revolve it goes into BLE mode.  You can check it with an app.  I have done so many times - it's in BLE mode and things like a PC or laptop or tablet reboot will send a power on signal.  If you want to prevent it from turning on in BLE mode,  you need to know what paired device is sending the signal and unpair it before you turn off the Revolve.  Or you can unpair everything though that would then require you to repair everything later even devices that never send a power on command.

The other option, as mentioned here is to totally and absolutely turn it off by depressing the multifunction key (and ignore anything that pops up like a Siri prompt or an Alexa prompt).  You can't let go until all the lights blink.  Then it is totally off - it is not in BLE and there is NO WAY anything that sends a power on command can turn it on since the Revolve is OFF and not processing anything.

So if you can specifically demonstrate how you got it to turn on when it is totally off (which you can verify by check with an app for BLE and not seeing it listed), please specify the sequence you went through and I would myself love to try to duplicate it.  I suspect, it was still in BLE mode and you thought it was off.

P.S.- as mentioned here many times by customers by us and also Bose - they considered the BLE power on functionality as a feature when the designed the Revolve.  It is still their primary BT speaker - it was added as a feature to the BT 4.x standard and this was their first opportunity to take advantage of BLE functionality.  They wanted the ability to be able to control the Revolve from the Bose Connect app for functions like power on, and party and stereo mode from a power off state.  I am not technically aware of the details of their firmware and whether it was possible for them to differentiate power on commands from who generated them.  But regardless, they don't consider it as a bug and have stated multiple times in this forum that they could consider it as a firmware change proposal but realistically I highly doubt that an option to change the top button to total off or some three state switch (ON, BLE, OFF) will ever happen on this unit.  The question in my mind is whether Bose is considering its next speaker products (with BT 5.x functionality) to have a three toggle state (or an option to specify what OFF means).  We won't obviously know until they announce new speakers.  And by the way, the BLE only currently applies to the Revolve.  The headsets and ear buds like the QC35ii don't go into BLE mode when turned off - you can verify that - I have with the Qc35ii and Soundsport wired.  And when you read that QC35i's turn themselves on - that has nothing to do with BLE.  That in fact is a documented hardware issue/arguably a defect of the contacts slipping in the on/off switch.

Highlighted
Participant
  • 0
  • 2
  • 0
Registered since

May 2, 2020

Re: Soundlink Revolve auto power on

Not sure how it works on the revolve. This is my experience with the Bose micro soundlink. Here is what I was experiencing. 

 

If Bluetooth was off on my phone. And I suddenly tuned it on, the speaker suddenly turns on and connects to my phone. I can replicate over and over every single time. I did however find an interesting work around. Not sure if this will work for the revolve.

 

Going into the app, there's a setting for "auto-off" for when the speaker is inactive. I tried setting it to 5 mins which is the minimum, then turned off the speaker by pressing the power button. Oddly enough, if I wait another 5 minutes while it's off or in the "ble mode," the ble seems to deactivate after 5 mins of inactivity. And I can no longer replicate the situation. But if I turn off and on Bluetooth on my phone within the those 5 minutes of turning the speaker off through the power button (I'm assuming it's in BLE mode at this point) it will still power on. Strange, but seems to work for me. 

 

Now I don't know how this will translate to the revolve. But to be fair, if the feature was added to speaker, it would not be very difficult to add another feature in the app to outright disable BLE.

 

Also I can hold the multimedia button forever on the micro but it doesn't do anything. Seems to be a revolve feature only?

 

All in all, seems the auto off feature on the MICRO takes into account the BLE mode, then following that time period, the device seems to fully shut off.

 

Again don't know if this helps anyone else, but it's worth a shot.