Nov 3, 2019
I have a soundlink color 2. It will not charge. I have done with resets multiple times. The speaker talks and the Bluetooth light blinks about 4 times and then all the lights blink and then nothing. I am not sure what to do at this point.
Thanks for reaching out to the community. I am sorry to hear that you are experiencing a power issue with your SoundLink Color II Speaker.
Can you confirm that you have performed your reset by the following instruction:
I would like to just ensure that this was performed correctly.
When you attempt to charge your speaker, can you inform us of what the LED states on your speaker? Is it a particular color?
Please let us know, we would love to get this resolved for you.
Tegan M - Community Support