Sep 2, 2019
Hi! My Bose Soundlink has been making an annoying beeping sound when it is being charged. it does the two rising beeps and then immediately two lowering beeps. It only occurs when it is charging, but I don't know if it's getting charged fully? is the battery dying? is it connecting and disconnecting from power? It freaks my dog out 😄 So I need to unplug it... Does anyone have a resolution to this?
Thanks for reaching out via the Bose Community. Welcome to the site!
SoundLink Speakers are programmed to make a up-beep when plugged into power, and a down-beep when unplugged from power. This is also part of the diagnostics test as speakers with a stereo configuration will play the up-beep on the left speaker, and the down-beep from the right. The beeps essentially serve a double purpose of confirming the product has been plugged in/out of power, but also if the left and right speakers are working.
If the beeps occur sporadically during charging, then this could potentially indicate that the power cable is either not inserted correctly, or there may be dust/debris/damage to the cable or power connection port. I would recommend checking both the cable and the port on the speaker for these possible issues.
Most speakers use a standard Micro USB cable so replacements can be easily found in most stores that sell electrical goods. If it uses a proprietary cable however, you can pick up a replacement by reaching out to Bose here.
I hope this helps! Please let me know how you get on.
Jeff G - Community Support
Apr 3, 2020
I have a similar problem with my soundlink Color 2, but it is consistent one up beep then a down beep then back to an up beep. The timing between the beeping is consistent and will only stop when it’s not plugged in. I checked if the beeping will stop when I played some music but it didn’t, the music was just in top of the beeping.
Thanks for joining the discussion. Welcome to the forum!
This is related to when a speaker is plugged into power. If it keeps beeping, this means the speaker is not receiving the correct amount of power to charge it. I would recommend ensuring you are using something like a smartphone charger and not a computer's USB port for instance. I would also recommend leaving the speaker for a short period of time if the battery is severely depleted to allow it to charge.
If the issue continues, please try using a different micro-USB cable. I would also suggest checking the port on the speaker to make sure there is no build-up of debris.
Jun 28, 2020
I have a similar problem. It doesn't bleep all the time when charging, but after it has been charging for a while, and I think it is almost fully charged (but the battery light is amber) it constantly makes the raising and falling bleeping sounds. When i remove the charger, it stops bleeping, but the battery light turns red.
Can anyone help?
Sorry to hear this! Do you also own the SoundLink Color II?
Have you been able to attempt the troubleshooting already provided within this thread?
Do let us know, we would love to help.
Jul 7, 2020
Please get in touch with me on the same issue. I composed a detailed explanation in the one-inch window with Feedback and + NEW TOPIC smothering the function, and lost it all, attempting a full-stop.
Your remedies do not work. You leave us to purchase new chargers, in hope they provide remedy. The fault is internal. My speak has had careful use. Bose promised a speaker for life, and charged accordingly. It's such a let down. Please contact me.
Jul 18, 2020
I'm having the same issue and it suddenly appeared a few months ago (after years of having no problems at all). The unit charges without any problem, only when it is fully charged, it starts making sounds every 30 seconds. Both when it is turned off, or when it is playing music.
I've tried everything in this and other threads: other cables, other chargers. I'm using quality USB cables and have even tried tablet chargers with a high output. Nothing changes. The problem that suddenly appeared just remains. For me it is clear that this is a problem with the speaker itself, not with chargers or cables. Very, very disappointed with Bose.
Hello bart83 and Danum,
Thanks for joining the discussion.
I'm sorry to hear you're having issues with your speaker.
If the troubleshooting above has not helped to resolve the problem, kindly get in touch with local support to discuss your options for service. Details can be found here.
Oct 8, 2020
It is now Oct 8, 2020 and I see no changes to the Bose Headset QC35. Now working from home I use my computer (Windows 10) and Bose headset. I get a VERY ANNOYING beep again and again and again. Some apps work fine, others it does not. It is not reliable at all. I've tried all of what I see in the forums but with NO luck. I turn the bluetooth off from my phone and it still beeps randomly. VERY annoying. Is there any solution yet for this issue????????