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Jun 5, 2020

Soundlink mini 2 aux problems

I am trying to connect my laptop using aux mode on soundlink mini 2. The aux sign doesn't light up when I plug in the cable. I've tried resetting the device, checked the cable is working, pressed the power button but none of these things work. Bluetooth pairs fine. I would be grateful for any advice given. 

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Re: Soundlink mini 2 aux problems

Hi Nicki, 

 

Thanks for reaching out! I am very sorry to hear that you are having difficulties with the AUX function on your speaker. We appreciate you taking the time to perform some troubleshooting. 

 

Do you have issues with every device you attempt to connect via AUX or is this only occurring with your laptop?

Have you tried using an alternate AUX cable?

 

I look forward to hearing from you!

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