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Aug 17, 2020

Soundlink mini 2 usb missing

  • Hi! 
    I have a Soundlink Mini II in triple black. 
    I have lost my USB charging cable and have desperately been trying to find a replacement online. I cannot seem to find a clear replacement cable. I don’t want to get the wrong one that may affect the performance of the product. 
    Is the headphone cable in the Bose website a match? Or do I have to buy one from elsewhere? If so where is a good reliable company?

Many thanks!

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Re: Soundlink mini 2 usb missing

Hi Alexandriacmr, 

 

I'd love to do what I can to help you with getting a replacement charging cable. 😊

 

Do you have the original SoundLink Mini II or the Special Edition SoundLink Mini II? You will be able to tell the difference by the special edition having a USB-C connection opposed to a Micro USB connection.

 

Can you also confirm your country of residence? I can take a look on your regions website to see if we have these readily available for purchase.

 

I look forward to hearing from you.

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Re: Soundlink mini 2 usb missing

Hi there, 

 

Thank you for responding, it is an SE, so I would assume special edition? I believe it is the USB-C one! 

I live in the UK. 

Thank you very much for your time! 

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Re: Soundlink mini 2 usb missing

Thanks for confirming, 

 

You will need a USB to USB-C cable. You can purchase one by calling our support team on 0333 3000 112.

 

Please note that any USB-C to USB cable will work, it doesn't have to be a Bose one, specifically. 

 

Thanks.

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