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Aug 24, 2019

Soundlink mini 2

Will not charge. All other functions are fine. Have tried another charging dock as well as direct charging. Have reset and rebooted. This is the third unit i have had this problem with. Have 2 others that work fine. Any ideas?


Re: Soundlink mini 2

Hi Dhwhithed,


Thank you for taking the time to post and welcome to the Community! 


I'm sorry to hear of the charging issues you are experiencing with your SoundLink Mini 2. I can imagine how frustrating this must be for you and I will do all I can to assist you!


I know you have mentioned that you have tried a different charging dock, but have you tried a different charging cable for direct charging?


I would recommend updating the Firmware of your SoundLink Mini II. To do this, click the LINK HERE and follow the on-screen instructions.


Let me know how you get on! 



Jessie O - Community Support