Aug 24, 2019
Will not charge. All other functions are fine. Have tried another charging dock as well as direct charging. Have reset and rebooted. This is the third unit i have had this problem with. Have 2 others that work fine. Any ideas?
Thank you for taking the time to post and welcome to the Community!
I'm sorry to hear of the charging issues you are experiencing with your SoundLink Mini 2. I can imagine how frustrating this must be for you and I will do all I can to assist you!
I know you have mentioned that you have tried a different charging dock, but have you tried a different charging cable for direct charging?
I would recommend updating the Firmware of your SoundLink Mini II. To do this, click the LINK HERE and follow the on-screen instructions.
Let me know how you get on!
Jessie O - Community Support