I just bought this speaker and the volume on the voice pompts is so low I can barely hear them.
I have to hold it next to my ear to understand it.
This can't be working right but I can't find a way to increase it.
Thanks for the post and welcome to the community!
Sorry to hear this is happening. There is not a way to adjust the volume of the voice prompts. Let's try a default of the SoundLink Mini to see if this helps.
To reset the speaker:
Let us know the results.
Joel - Community Support
Thanks for posting. I am so sorry to hear about that. Could I ask, have you tried the speaker on a different mobile device for troubleshooting?
Tony G - Community Support
Thanks for responding. If you have tried resetting the speaker and it has volume issues on multiple devices, I would reach out to your local support team for help. Here is a link you can use. Click on your region, scroll down until you see "Contact Us."