Soundlink mini very low voice prompt volume

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Silent Starter

Soundlink mini very low voice prompt volume

I just bought this speaker and the volume on the voice pompts is so low I can barely hear them

I have to hold it next to my ear to understand it. 

This can't be working right but I can't find a way to increase it.

5 REPLIES
Moderator

Re: Soundlink mini very low voice prompt volume

Hello NunyaBiz,

 

Thanks for the post and welcome to the community!

 

Sorry to hear this is happening. There is not a way to adjust the volume of the voice prompts. Let's try a default of the SoundLink Mini to see if this helps.

 

 

To reset the speaker:

  • A factory reset clears paired mobile devices and language settings from the speaker and returns it to original factory settings.
  • Press the Power button to turn the speaker on
  • Press and hold the Power button for ten seconds. The system will turn off once it has been reset

 

Let us know the results.

 

Regards,

Joel - Community Support

 

Silent Starter

Re: Soundlink mini very low voice prompt volume

I'm having the very same issue with my soundlink I tried resetting it and it still very low while my friends sound link mini is way louder than mine
Moderator

Re: Soundlink mini very low voice prompt volume

Hi Garcdg562,

 

Thanks for posting. I am so sorry to hear about that. Could I ask, have you tried the speaker on a different mobile device for troubleshooting?

 

Regards,

 

Tony G - Community Support

Silent Starter

Re: Soundlink mini very low voice prompt volume

Yes I have and it's still very very low to the point I have to put the speaker to my ear just to hear the voice prompt
Moderator

Re: Soundlink mini very low voice prompt volume

Hi Garcdg562,

 

Thanks for responding. If you have tried resetting the speaker and it has volume issues on multiple devices, I would reach out to your local support team for help. Here is a link you can use. Click on your region, scroll down until you see "Contact Us."

 

Regards,

 

Tony G