Bose volume buttons not working on Bose Revolve speakers. Bought the product some years ago tried everything that Bose suggests. No solution yet. Had the problem since 2017. Now before I return it just asking the community what is up with the solution man??
Thanks for reaching out and welcome to the Bose Community Forums.
I am sorry that you are having this issue, I would love to help. When you say that you have tried all of the steps Bose suggests, have you tried:
Check for and install any available product updates. Visit http://btu.bose.com and follow the instructions to ensure your product has the latest features and enhancements.
Perform a product reset. To do this unplug the speaker from power, then turn it on using battery power and then press and hold the Multi-function (•○•) button for 10 seconds until the product lights glow, then release the button.
If so, I would love to know if you are able to control the volume via the Bose Connect app? Also, do all other buttons on the speaker work?