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May 26, 2020

bluetooth connection changes devices by itself

When my Bose Soundlink is connected to Spotify on my I phone, it will automatically change to another device by itself.

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Re: bluetooth connection changes devices by itself

Hello abacal, 

 

Thanks for posting and welcome to the community! This is a very strange issue and not something we have seen before. 

 

Can you please let me know if the headset is connecting to random devices or devices that you have recently paired it with? I would also like to know how many devices you have connected to the headset? 

 

Please can you also make us aware of if the change is random or only when you begin to stream audio from the other device? 

 

We look forward to hearing back from you with further information. 

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