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kat.h
Participant
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Registered since

Apr 2, 2021

charger import

 

Bose product name

(Quiet Comfort Earbuds, NC700, Portable Home Speaker, etc.)

Country

 

Firmware Version

(1.0.7, 4.8.1, 1.7.0, etc.)

App Version

(4.1.1, 13.0.2, etc.)

What devices were you using that were affected and what version are they on

(Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce

 

Where do you run into the issue?

 

When did you start to experience the issue? Did it work correctly previously?

 

Any troubleshooting steps you took

 

 

4 REPLIES 4
kat.h
Participant
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Registered since

Apr 2, 2021

Re: charger import

Hi...I cannot connect my Soundlink color 11 charger into the charger port...will not go in...I suspect damage.....thank you for helping me....charger is not damaged...

Jessie_O
Moderator

Re: charger import

Hey Kat.h, 

 

Thank you for your post and welcome to the Community! 

 

I'm sorry to hear that you are experiencing that these issues and will be more than happy to help you! 

 

Can you tell me if the charging port itself looks like it is damaged? 

 

I look forward to hearing from you! 

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hnberg
Contributor
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Apr 3, 2021

Re: charger import

Hi there,
I can't connect my Bose Soundlink. I have the USB key and it works with that, however, these days the devices I'd like to connect to it don't have a USB port. Since the devices are bluetooth capable, is there any way to connect my Soundlink to my iPhone 12 Pro? Or my projector?

omegle chatrandom club

Tegan_M
Moderator

Re: charger import

Hi hnberg,

 

Thanks for reaching out. You can connect your SoundLink Color II directly to your iPhone 12 Pro using your Bluetooth settings or connecting directly through the Bose Connect app.

 

As for your projector, if you have an AUX input available you can connect by using a 3.5mm-3.5mm cable and select the AUX setting on top of your speaker.

 

Let us know if you have any further questions.

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