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Welcome to the Bose Professional Installed Community!

This is a community for Bose dealers and installers who work with our installed products like conferencing ControlSpace EX and touring products like Bose ShowMatch DeltaQ loudspeakers.

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abboud32111
Contributor
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Jan 9, 2018

Re: CC-64 Changing IP error

Hi 

solved, i’ve used a 10/100 switch and done. Just i faced another issue with one on the cc-64. I checked the ip manually cause I couldn’t  find it with default ip and it’s showing ip:  255.255.255.255.    (Check the attachment) . Anybody faced this issue and how to solve it ?

EricWarner
Contributor
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Oct 8, 2008

Re: CC-64 Changing IP error

Were you attempting to change the IP address when this occurred?

What is the network for the other ControlSpace equipment?

David_A-at-Bose
Bose Employee
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Oct 1, 2008

Re: CC-64 Changing IP error

Hi Abboud,

Glad issue #1 was resolved.  As for issue #2 - a CC-64 with the IP address of 255.255.255.255 - I believe I am correct (based on other posts) that you now have an opportunity to replace that CC-64.  It is unreachable by any normal means and I am unaware of any technique to reset the CC-64 in the field.  Perhaps one of the other support guys has a trick up their sleeves, but I would cut your losses and replace it. 

Best regards,

Dave

arno-at-bose
Moderator - Retired
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Oct 27, 2017

Re: CC-64 Changing IP error

Hi Guys,

Thank you for supporting Abboud.

Hi Abboud,

Please try the following:
When CC64 is powered, press and hold bank 1 and 3.
After some seconds you will see a menu with the selection to "reset network"

Select yes and reboot the CC64

Default settings:
IP 192.168.0.176
SNM: 255.255.255.0
GW: 192.168.0.1

BR
Arno