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CSD 5.8.2.32571 crashes on start
Hi,
Sometimes, when starting ControlSpace Designer for the first time after booting my computer, it crashes before getting past the splash screen.
(Se attached image)
Additionally, this crash doesn't end the "CSDesigner.exe" process - it must be forcibly ended using taskmanager.
Until then, the above splash screen remains (albeit without the error popup window).
Attempting to start CSD again results in the same error, indefinitely.
Restarting my computer sometimes resolves the issue.
** Work-around
Disabling the Ethernet network adapter of the computer -USUALLY- allows CSD to start.
(Control Panel -> Network and Internet -> Network and Sharing Center -> Change adapter settings -> rightclick wired ethernet -> disable)
After starting CSD, the ethernet adapter can now be enabled again.
(Sometimes the CSD crashes as soon as the adapter is fully activated)
If CSD is closed for any reason, the crashes resume and the network adapter must be disabled once again.
** Supplemental information
Bose ControlSpace Designer Software v5.8.2.32571
Windows 7 Professional 64-bit, Service Pack 1
I have tried using DHCP and a static IP for my computer, neither improves the situation.
Project network properties
Network Address: 130.26.0.0
Subnet Mask: 255.255.0.0
Gateway Address: 130.26.0.1
EX-1280C IP (static): 130.26.7.86
Laptop ethernet IP (DHCP): 130.26.19.xxx
Laptop ethernet IP (static): 130.26.7.9
Attached are two files from C:\Users\<USER>\AppData\Local\Bose\ControlSpace\Logs
ExceptionLog2020-06-10T08.29.35.xml
ExceptionMeta2020-06-10T08.29.35.csv
The .xml-log contains the following exception message: "Unable to start TFTP server. Unable to find a network adapter that supports the project network address."
Exerpt from DXDIAG:
------------------
System Information
------------------
Time of this report: 6/10/2020, 08:38:58
Machine name: SEKNIWK20160530
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.200102-1707)
Language: Swedish (Regional Setting: Swedish)
System Manufacturer: LENOVO
System Model: 20BE00CCMS
BIOS: Phoenix BIOS SC-T v2.1
Processor: Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz (8 CPUs), ~2.5GHz
Memory: 8192MB RAM
Available OS Memory: 7900MB RAM
Page File: 6914MB used, 8882MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
------------------
I'd be happy to provide more information if needed.
//Joel