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Apr 8, 2018

CSD 5.8.2 error on launch "an error occured unexpectedly. ControlSpace Designer will close"

I've been getting this above error everytime I launch CSD 5.8.2. I actually get a warning prior to this message saying that  "Port 69 is being used by another aplication and that it's required for firmware updates. Please close any other application before updating firmware. " When I click OK, I get the  error message above. All this without even being connected to a DSP.

 

I forgot to mention that I uninstalled 5.8.2, downloaded it again from the Bose site, and reinstalled it. Still have the same issue though !

 

Any suggestions?

 

Bose product name CSD 5.8.2 on Windows 10 desktop

Country Australia

 

 

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Re: CSD 5.8.2 error on launch "an error occured unexpectedly. ControlSpace Designer will close&

Author Accepted Answer selected by con.andrews

Thanks Joel

That did the trick. Thank you

View solution in original post

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Jun 7, 2020

Re: CSD 5.8.2 error on launch "an error occured unexpectedly. ControlSpace Designer will close&

Hi,

I had the same issue and for me the cause seems to be that the Dante Controller-services were not running.

 

Specifically I make sure that the following services are running before starting CSD:
"conmon" (Dante Control and Monitoring) and "DanteDiscovery" (Dante Discovery).

 

See attached image from taskmanager, with services (swedish: tjänster) currently stopped.

Dante Controller related servicesDante Controller related services

 

Also linking to my previous post on the matter:
https://community.bose.com/t5/Professional-Installed/CSD-5-8-2-32571-crashes-on-start/m-p/509593

 

//Joel

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Apr 8, 2018

Re: CSD 5.8.2 error on launch "an error occured unexpectedly. ControlSpace Designer will close&

Author Accepted Answer selected by con.andrews

Thanks Joel

That did the trick. Thank you

View solution in original post