CSD 5.8.2 error on launch "an error occured unexpectedly. ControlSpace Designer will close"

[con.andrews]

I've been getting this above error everytime I launch CSD 5.8.2. I actually get a warning prior to this message saying that  "Port 69 is being used by another aplication and that it's required for firmware updates. Please close any other application before updating firmware. " When I click OK, I get the  error message above. All this without even being connected to a DSP.

I forgot to mention that I uninstalled 5.8.2, downloaded it again from the Bose site, and reinstalled it. Still have the same issue though !

Any suggestions?

Bose product name CSD 5.8.2 on Windows 10 desktop

Country Australia

[Joel_Ekenberg]

Hi,

I had the same issue and for me the cause seems to be that the Dante Controller-services were not running.

Specifically I make sure that the following services are running before starting CSD:
"conmon" (Dante Control and Monitoring) and "DanteDiscovery" (Dante Discovery).

See attached image from taskmanager, with services (swedish: tjänster) currently stopped.

Dante Controller related services

Also linking to my previous post on the matter:
https://community.bose.com/t5/Professional-Installed/CSD-5-8-2-32571-crashes-on-start/m-p/509593

//Joel

[con.andrews · Accepted solution]

Thanks Joel

That did the trick. Thank you