Highlighted
Participant
  • 0
  • 84
  • 0
Registered since

Jan 17, 2017

Measuring loads blocks CSD

Hi all,

in an old CS system @rel.4.4.2, that have always worked perfectly, one of our customers is now facing a strange issue on measuring load on outputs of any PM amps in the network. For some reason, the measure load procedure emits only one sweep instead of the standard three sweeps, then CSD stops working ad the user needs to kill the task from task manager and start CSD again.

So, this happens on any PM on the network, the PM amps are working fine; Windows Update is disabled on the CSD PC so to avoid issues due to updates.

Any suggestion?

Thanks!

3 REPLIES 3
Highlighted
Bose Employee
  • 89
  • 1310
  • 17
Registered since

Oct 27, 2017

Re: Measuring loads blocks CSD

Hi Moreno,

Thank you for our Skype contact and we will continue testing.

Please ask the dealer to re-install CSD 4.42 and if something changes on the network (try to perform the load measurement with a direct connection).

BR
Arno

Highlighted
Participant
  • 0
  • 84
  • 0
Registered since

Jan 17, 2017

Re: Measuring loads blocks CSD

Thanks Arno,

the local technician reinstalled v. 4.4.2, rebooted PC, network and Bose devices, and everything now works fine.

Highlighted
Bose Employee
  • 89
  • 1310
  • 17
Registered since

Oct 27, 2017

Re: Measuring loads blocks CSD

Thank you for the feedback

BR
Arno