Highlighted
Member
  • 1
  • 10
  • 0
Registered since

Jan 12, 2009

Password lock on PM8500

Hi,

I have a customer and set the front panel lock for a year......they would like to re-config the system ; however the password was missed.

We tried to connect the PM8500 via UBS but it still need the password.

How can we find the password or restore the amplifier to factory setting?

Regards,
Nyman
52 REPLIES 52
Highlighted
Member
  • 10
  • 1056
  • 0
Registered since

Oct 6, 2008

Re: Password lock on PM8500

Hi Nyman,

I sent you an e-mail directly..

Best regards
Rob
Highlighted
Member
  • 0
  • 3
  • 0
Registered since

Nov 9, 2015

Re: Password lock on PM8500

quote:
Originally posted by RobB-at-Bose:
Hi Nyman,

I sent you an e-mail directly..

Best regards
Rob

Hallo Rob , my customer have same problem with missed password. Will you help me?
Highlighted
Bose Employee
  • 80
  • 1259
  • 8
Registered since

Oct 27, 2017

Re: Password lock on PM8500

Hi Sergey,

I will send you a direct email in a moment.
Highlighted
Member
  • 0
  • 3
  • 0
Registered since

Nov 9, 2015

Re: Password lock on PM8500

Arno, thank you very match. Your answer has helped me
Highlighted
Member
  • 0
  • 4
  • 0
Registered since

Nov 9, 2016

Re: Password lock on PM8500

Hi Arno,

I have a customer where the PM8500 was installed years ago and now need to change config but missing password.
Anyway to resolve this?
Thank you

Regards,
Benjamin
Highlighted
Bose Employee
  • 80
  • 1259
  • 8
Registered since

Oct 27, 2017

Re: Password lock on PM8500

Hi Benjamin,

I will send you an email in a moment.
Highlighted
Member
  • 0
  • 1
  • 0
Registered since

Jul 10, 2017

Re: Password lock on PM8500

Hi, and we have same problem with missed password on PM8500N. Will you help me?

Kind regards,

Eugene

Highlighted
Bose Employee
  • 80
  • 1259
  • 8
Registered since

Oct 27, 2017

Re: Password lock on PM8500

Hi Eugene,

I will send you an email in a moment.

Highlighted
Participant
  • 0
  • 2
  • 0
Registered since

Aug 28, 2017

Re: Password lock on PM8500

Hello team,

I have a client and I set the front panel lock, for this moment I need to include adicional programming in CC64; however, the password was lost.

I tried to connect the PM4500N via UBS and LAN, but I still need the password.

How can I find the password with ControlSpace or reset the amplifier to factory settings? i Tried without success with the recovey process

Regards,
Yesua