TechSPCs
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Jan 11, 2019

Updating Firmware-Where to find the correct file for ESP1240

Hello, 

I'm new to ControlSpace and am trying to get a system operational. I've been having problems connecting to the 1240 Dante Network card in Controlspace reliably. It says I need a firmware update but when I try to find the correct file it doesn'r seem to be in the Dante Firmware folder. 

I found a help file PDF link here in the forums but for some reason I don't have access to view the topic. Can anyone advise please?

Thanks!

 

-Joe

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arno-at-bose
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Oct 27, 2017

Re: Updating Firmware-Where to find the correct file for ESP1240

Hello,

In the past the Dante card for the ESP FIXED IO supported 16x16 channels.
We have upgraded this to 32x32 channels and therefor it will be seen as a different card.

Attached you will find a Technical Bulletin how to update.

I hope this will solve you issue.

BR
Arno

TechSPCs
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Jan 11, 2019

Re: Updating Firmware-Where to find the correct file for ESP1240

Thank you. Do you know why so much of the forums are unauthorized for me? I'm trying to find information on how to properly configure Dante..

 

arno-at-bose
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Oct 27, 2017

Re: Updating Firmware-Where to find the correct file for ESP1240

Most of the forum should be open for review. To respond / post you should be registered.

I will check what could be te reason.

BR
Arno

CF1
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Jan 4, 2020

Re: Updating Firmware-Where to find the correct file for ESP1240

Hi,

Trying to update ESP1240AD Dante card with correct firmware. Technical bullitan procedure above does not have the firmware that my PC has when I follow instructions. What is the correct file?

 

Thanks,

C

CF1
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Jan 4, 2020

Re: Updating Firmware-Where to find the correct file for ESP1240

Looking for correct firmware for ESP1240AD Dante card. Where can I find correct file?Firmware

arno-at-bose
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Oct 27, 2017

Re: Updating Firmware-Where to find the correct file for ESP1240

Hello CF,

Below an overview of the grouped Dante firmwares:

  • ESP FIXED IO (ESP-880 (A/AD), ESP-1240 (A/AD), ESP4120, ESP-1600)
    Bose_DNC-R32 (Bose_DNC-R32_v2.0.0.0.dnt)
  • PowerMatch
    Bose_DNC-P (Bose_DNC-P_v2.0.0.0.dnt)
  • ESP-88/00
    Bose_DNC-E (Bose_DNC-E_v2.0.0.0.dnt)

In your case, please use Bose_DNC-R32_v2.0.0.0.dnt

BR
Arno