MrGarak
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May 2, 2021

(2) Different Bose Sleepbuds II Case DOA Dead on Arrival! No Lights wont charge (JUNK)

Just got my 3rd set, 3 in a row all dead on arrival, will not charge. This is completely ridiculous at this point. Bose YOU HAVE A PROBLEM HERE you need to address this. 

 

MrGarak
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May 2, 2021

Re: (2) Different Bose Sleepbuds II Case DOA Dead on Arrival! No Lights wont charge (JUNK)

Can we please get something from Bose on this? Why is this happening so frequently, what are you doing about it?

Marvin_B
Moderator

Re: (2) Different Bose Sleepbuds II Case DOA Dead on Arrival! No Lights wont charge (JUNK)

Hi Mr Garak.

 

Thank you for your reaching out.

 

We are always looking for ways to improve and update our products. We are taking this matter seriously for the sake of our customers.

 

With this issue, we believe it to be isolated cases. We do not have much like this happening.

 

If in case that you receive units like this, you can always return it and get a replacement or refund. We would be happy to do that with no fuzz at all. Just contact your support team in your region.

 

We thank you for your patience and understanding.

 

 

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