(2) Different Bose Sleepbuds II Case DOA Dead on Arrival! No Lights wont charge (JUNK)
I purchased (2) different BOSE SLEEPBUDS II (NIB) from two different coasts. New York & California.
Both are "JUNK" (DEAD OUT OF BOX!)
Did every step you can think of trying to get the lights to come on; different (5)USB cords/(5)adapters "one being generation 1 Bose adapter, rest button with toothpick "Press release/hold 5, 10, 20 seconds etc., open close door earbuds out/in, plugged in to PC.
STILL NO LIGHTS
Drove to Walmart purchased 2nd unit and (DEAD OUT OF THE BOX)!
I'm currently out of pocket over $500, and I've been placed on the hold via phone with Bose for over an hour now on my day off this Saturday.
Bose customer support told me me it would be 6+ weeks for a replacement set. (NOT ACCAPTABLE) !!!