Sent my buds back as of Oct 9 following all their steps and procedures and not received anything yet. Called multiple times and received numerous excuses and false expectations. Now being told will be another two weeks. Little confidence I will actually get.
Like others very disappointed that these did not work out right as I would love to get a good nights sleep. Again respect their decision and applaud the ability to return. However if I can’t get a refund in 10 weeks now I am out the money and the product.
Anyone else having this issue? Any way to resolve? Still happy with Bose as I just bought the SoundTouch 20 and very happy with it. However very frustrated and tired of chasing down refund. Let me know if anyone can help. Thanks