App cannot update sleepbuds?

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Silent Starter

App cannot update sleepbuds?

There is some app update that doesn't complete. I have the newest version of the app in my phone and the case is also updated. What to do?

1 REPLY
Moderator

Re: App cannot update sleepbuds?

Hello elysdeon,

 

Thank you for posting and welcome to the community 

 

Sorry to see you're running into this issue with your Sleepbuds, but we'd be happy to help.

 

Can you verify the firmware on your Sleepbuds is at 6.0.4.0? Also, can you provide us with a screenshot of the error message?

 

Have you also tried deleting and re-installing the app?

 

Kind Regards,

Joel - Community Support