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Registered since

Dec 20, 2019

Bose Earbuds Tws 5

Hello, I'm kinda new here and new to my earbuds I was just wondering if you could answer some of my questions regarding my earbuds... 


1. If I were to charge the case with my earbuds intact will it not affect the quality of my earbuds or maybe not destroy it?


2. Can you charge the earbuds even if they are both off? if (yes), what are the signs that it is charging and if (no) how can I charge it?


3. How long does the charging case need before it is full battery?


Sorry if I have a lot of questions I already have my manual but of course, the communities opinion is always the Best. Thanks!


Re: Bose Earbuds Tws 5

Hello Glyndwr, 


Welcome to the community, thanks for reaching out. 


So that I provide you with the most accurate information, are you referencing the SoundSport Free headphones? You can view this image here to help you identify your product. 


I would love to assist you with this, do let us know!


Kind regards,

Tegan M - Community Support

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