Bose Sleep App 2.4.2 – iOS only

[Wayne_M]

Starting Tuesday, April 14^th, 2020, a new update for the Bose Sleep App (2.4.2) is available through the Apple App Store. This release includes a hotfix for iOS customers to resolve a Bluetooth connection issue related to iOS 13.4 (see the firmware notes here. Note that resolution of the Bluetooth issue requires updating to the latest firmware (7.2.1.0).

The Android version of the Sleep App in the Google Play Store will remain at 2.4.1. However, we strongly encourage all users to update their sleepbuds firmware to the latest version.

If your sleepbuds were previously connected to an iOS device, and the app update does not allow you to reconnect automatically, you can go to your phone’s Settings app and “forget” the buds from the phone’s Bluetooth settings, and then try again.

Official release notes

Bose Sleep App 2.4.2 - iOS

Bug fixes and performance improvements

Compatible OS versions

iOS: 10.0 and later

[funatic]

Thanks a lot but not yet available here (Italy), still 2.4.1 

[funatic]

Update now available, done, thank you very much! 

[jwbyrne]

Phone app updating now.

Thank You Bose.

Started the update for the buds.

The wheel has been spinning, but it has not updated the buds Still waiting.

Update failed, but I take it as a win that it even started the update and spun for quite a long time. Will try again later.

It would be great if we could get this update at btu.bose. Please Bose.

[jwbyrne]

Success!

Update went through using the phone app.

Sleepbuds working well.

App is responsive.

Thank You Bose!

[Magnum6]

I thought Bose discontinued this product? Do these software updates do anything to resolve the charging issue?

[Lbl8ke]

There is a new version released today. Does anyone have it? Anyone tried it out on their iOS 13.4.1 devices? The last (iOS) software upgrade prevented us all from using connecting our Sleepbuds and Bose took a few days to release a fix (credit to them they did it very quick). Just wondering if this update is not going to let me connect operate the sleepbuds if I install it!

[Tegan_M]

Hi Magnum6, 

Thanks for your question. 

Yes, we have discontinued the Sleepbuds in October 2019. However, we are committed to still assisting our customers who wish to keep using this product. These software updates will not provide improvements to the charging issues which can be experienced.

Do let us know if you have any further questions. 

[Magnum6]

Thanks for the quick reply. A few follow ups:

1) I really hope Bose releases a new version of this product.  I still use mine every night even though the right sleep bud never charges above 58% and only lasts a few hours.

2) Is there anyway to downgrade to a previous firmware version?  My wife and I both bought our Sleepbuds at the exact same time from the same place.  She uses hers every night.  She has never upgraded the firmware on the Sleepbuds or the charging case.  Hers charge to 100% every night.

[jwbyrne]

It’s working for me.