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Jul 11, 2019

Bose sleep buds - charging case

Hello - I love my sleep buds, however can you advise when I should plug in the charging case to charge?  My buds have been used for 4 nights after the case was fully charged.  On checking my phone they remain at 100%; however my charging case does not have any lights showing.  Should I now re-charge it?  I work with an older man who has purchased some - he was under the impression that he should plug his charger in every second night after using.  I must say the instruction manual is not very clear in regard to this:  I look forward to hearing from you.  Thanks


Re: Bose sleep buds - charging case

Hi Kiwi Katherine, 


Thanks for posting and welcome to the community. 


I would recommend that you now recharge the case as it is now flat of battery. We recommend that you charge the charging case for 3 hours and when the case is fully charged you will be able to charge the Sleepbuds fully once. The battery life for the Sleepbuds charge up to 16 hours. I appreciate the feedback regarding the charging case and I will pass this on for you. 


If you do have any other issues please do reach back out to the community. 


Kind Regards, 

Hector B - Community Support 

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