I just purchased the sleepbuds a couple of days ago and when I opened the app, it said I had an update for the sleepbuds themselves. I hit update and it churned for a while, and then said "No dice" and the update failed. I have tried forgetting the sleepbuds in the app, unpairing them on my phone, resetting the charging case, and the checking to see whether the charging case is up to date (it is), and uninstalling and reinstalling the Bose Sleep app. I have done pretty much everything that online forums suggested and am out of options. Do I have a faulty unit or does anybody else have a suggestion? I have a galaxy note 9 with android 9 on it and no software updates available.