Buds not emitting sound after not using for a time... - Bose Community

Windsurfer · ‎06-21-2020

I have Bose ear buds and they worked really well.

Havent used them for 3 months and now they are now exiting my chosen sound.

tried to reset them but my app could only pick up one ear bud and then neither.

Told to update but I’m in NZ and the app was downloaded in U.K. Doesn’t seem to update ie different county apps?

thanks

Vicky_W · ‎06-21-2020

Hello Windsurfer,

I'd love to help you here.

To do this, I need to confirm which headphones you have. Please can you type your serial number into here and let me know?

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Buds not emitting sound after not using for a time. Cant update bought in U.K. but updating in NZ no

Re: Buds not emitting sound after not using for a time. Cant update bought in U.K. but updating i...