Nov 16, 2019
hi, the 5 charging lights are only showing 3 lights. 1,3, and 5. is this a trouble shooting indicator? since this has started my right ear bud has not been found. i have hit the reset button. is there anything else i can do?
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Jun 28, 2020
I have the same problem with my Bose noise-masking sleepbuds.
I had a spare set of these and opened them up, charged the case then went to insert the left earbud and the three lights on the charging case went from a 5 lite-up to just light 1, 3 and 5. The left earbud will not charge due to this Bose noise-masking sleepbuds™ problem.
Any ideas on how to correct this??