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Registered since

Apr 13, 2020

Cleaning ear wax from magnet Sleepbud II

Love the improvements to the Sleepbuds!  Bought the II and they are fabulous!  Wondering how to clean magnets for ear wax.  Product support doesn't specify cleaning the magnets.  Thanks for a great product!


Bose product name




Firmware Version

(1.0.7, 4.8.1, 1.7.0, etc.)

App Version

(4.1.1, 13.0.2, etc.)

What devices were you using that were affected and what version are they on

(Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce


What environment do you experience the issue in?

(noisy office, quiet kitchen, etc.)


When did you start to experience the issue? Did it work correctly previously?


Any troubleshooting steps you took