Continued Problems with Sleep Buds even after replacement
I have had the Bose Sleep Buds since Late 2018 at Christmas. I like them, but didn't even use them for the first year because they were virtually unusable. They essentially became earplugs. Charging issues, different speakers not working at same volume, etc. After a year, and researching online and trying different fixes, I contacted Bose customer service regarding the problems. I liked the product when it worked, so I didn't want a refund. Especially when Bose customer service offered to replace them. Which they did. I was surprised at their willingness to stand behind their product. They pretty much won me over.
Unfortunately, after 4 months the product started having the same problems. Primarily one speaker working at significantly lower volume than the other. I again went through all the troubleshooting without success. Now I see they are coming out with a new version. I hate to buy them for fear I'll be stuck with another problem. I was told that my old sleep-buds would be under warranty and I could get a refund if they didn't work.
Not sure what to do at this point. Try for another replacement, try to finally get a refund, or try and see if the problems were fixed in the new product. Unfortunately I guess they aren't out yet so there isn't any feedback.
Any ideas? Should I just try for another replacement and hope for the best?