Jun 9, 2020
I have to return my wireless earphones and the return authorization states to “keep the accessories,” so I don’t know if I also need to return the charging case
Thanks for reaching out! 👋
It sounds like this is for a product exchange, so, please do not send the case, just send the earphone. Please also keep the StayHear tips and any other cables.
If you purchased the product recently and you are setting up a return for a refund, if stated, you should return everything.