I can’t believe Bose is still doing nothing about the 58% charging issue with the sleep buds.
I bought two pairs of the sleep buds. Now they both have the issue: 58% for one left and the other right.
ALL methods from the website or the customer support DOES NOT work. Eventually they will ask you to exchange for a new pair, but it will happen again since it’s totally an inevitable bug.
Not update, either the case or the app or the firmware, solved the problem. And it’s been almost a year. Not to mention the STUPID 60% battery update rule while the bug causes only 58% battery. You can see clearly from this how careless they are. I don’t know what kind of engineers Bose hired or what amount of budget they put on solving bugs. Apperantly less than a 1% of their aggressive marketing campaigns.
I will expose the ridiculous fact behind this “revolutionary product” to a tech journalist or even a collective lawsuit. Maybe only a 5% drop on share price can wake them up.