Left bud not found error
I've had my sleepbuds since mid-January, and they have changed my life. I'm sleeping great and have much more energy. Which is why I'm so distressed that I can't get them working for the past two nights. The error is "left bud not found" in the app and I can't get past it. I've done everything I can find online:
- I get the 3 dots/lights case issue, so I reset it using a paperclip - I can see that it resets by the light pattern, but the issue doesn't go away and the 3 dots consistenty come back
- I've removed and reinstalled the app on my phone
- I've restarted the phone multiple times
- I've downloaded the updater for the case, but it doesn't do anything, and I can't work out how to resolve that
I've learned to work with the sensitivity of the charging pins and am used to fiddling with them to get them to charge and connect, but I can't get past this. I"m about to order another pair from Amazon and return these, but if there is anything you can tell me to help get these working, it would save my night tonight.