Thanks for posting.
I'm sorry to see your left bud stopped working on your Sleepbuds, but I'd be happy to help.
We would suggest contacting our Sleepbuds team for further assistance; they would have to set up an exchange for you.
The number for the Sleepbuds team is 1-800-905-1273.
Joel - Community Support
I am having the exact same issue but with the right sleep bud. I have done everything that bose troubleshooting has directed me to do to including making sure the case and app have been updated. Still no luck. I love these things and would really like it if I could get them working again.
Thanks for writing in!
If the troubleshooting didn't resolve the issue I'd recommend reaching out to the Sleep Buds team for a replacement. Here is the contact information:
(800) 905-1273 (Mon-Fri 9am - 9pm, Sat 9am - 7pm ET)
Tony A - Community Support