My Ears are no longer sore!! Thank you Bose for the instructional video!!

[Tammi]

I wanted to provide an update to this Sleepbuds Community.  My first post was about sores in my ears.  I never gave up and continued using the buds.  Recently Bose posted an instructional video - which was awesome from both a content and design perspective!!!  The video of showing how the buds should actually fit in the ear made ALL the difference.  I had focused previouse on the white band that goes in your ear to hold it in place.  What I really needed to focus on was the part that goes into the ear.  While my ears are small and I've always needed to use the smallest cover on all other audio buds, I actually needed the medium size.  ALL DISCOMFORT and SORES are GONE!!!!

If you have had the same experience try going up one size in the bud covers.

Thank you again Bose for an amazing product - gamechanger!!  And for a great video!

Tammi

[Tegan_M]

Hello Tammi,

Thank you very much for an update on this issue you were facing. I am so glad this information was useful for you and for sharing this with others. 

We are very glad you enjoy our Sleepbuds. If you experience any other issues do get back in touch!

Kind regards,

Tegan M - Community Support 

[Frida]

Can you please link to the video?

Thanks!

All the best,

Frida

[Frida]

Happy to hear that!

Can you please link to the video?

Thanks!

All the best,

Frida

[Jeff_G · Accepted solution]

Hello Frida, 

Welcome to the Bose Community! Thanks for joining in the discussion.

The following videos may be useful for you! 

Why the Right Fit Matters

Unboxing + Setup

If you have any other questions, do feel free to reply. 

Kind regards, 

Jeff G - Community Support