Mar 30, 2019
I am the same . My right one says it is charged and dies after a minute??/
Tried resetting the charger Not sure what else to do
You can use social media to contact us as well! We use Facebook, Instagram and Twitter and should be able to further assist with this issue. We look forward to hearing from you.
Brandon_C - Community Support
Thanks for your post. We are very sorry to hear that you are having issues getting in contact with our support team. I would recommend getting in touch via telephone, you can do this via clicking this link and selecting your region, then kindly scroll down to contact us and give the team a call. They will be happy to help you get this resolved.
Apr 8, 2019
The Earbuds are absolute junk. We all were ripped off for 250 bucks. Bose should recall them and return our money or give us credit towards another product.
What I have heard is that the buds are very small and the technology is packed in; battery, Bluetooth hardware, memory, and speakers, so there is a lot to go wrong. Boes does not have the tech or manufacturing buttoned down.
Apr 14, 2019
Unfortunately I have to report the same issue.
Been using the Sleep Buds for 4 months now; they literally saved my life since they help me tolerate CPAP therapy.
However, for the past 2 weeks, my right sleep bud won't charge more than 48%. I've tried every factory reset described in this thread but nothing works.
I'm terrified at the thought of having to send them back since I need them to sleep. Pretty disappointed as this seems to be a widespread issue.