ElJamoquio
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Jun 12, 2019

Refund status

I had terrible luck with my sleepbuds and returned for a refund.

 

UPS delivered them about a month ago, with no refund.  I've been trying to contact support but they haven't replied.

 

Any suggestions on email addresses, etc, to contact?

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator

Re: Refund status

Bose Best Answer selected by Moderator Hector_B

Hello ElJamoquio,

 

Thank you very much for your message, welcome to the community.

 

I am so sorry to hear that you have not yet received your refund for your Bose Sleepbuds, I am very sorry that they did not meet your expectations. 

 

I would recommend that you get in contact with Bose via one of our social channels on either Twitter (@BoseService) or Facebook as this is not something we are really able to look into via this platform but we will be more than happy to do what we can to assist you with this further. 

 

Kind regards,

Tegan M - Community Support 

1 REPLY 1
Moderator

Re: Refund status

Bose Best Answer selected by Moderator Hector_B

Hello ElJamoquio,

 

Thank you very much for your message, welcome to the community.

 

I am so sorry to hear that you have not yet received your refund for your Bose Sleepbuds, I am very sorry that they did not meet your expectations. 

 

I would recommend that you get in contact with Bose via one of our social channels on either Twitter (@BoseService) or Facebook as this is not something we are really able to look into via this platform but we will be more than happy to do what we can to assist you with this further. 

 

Kind regards,

Tegan M - Community Support