Right sleepbud stuck playing cascade

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Quiet Contributor

Right sleepbud stuck playing cascade

Worked fine the first night, now my right sleepbud is stuck playing cascade and cannot change, whilst left plays something completely different. Have tried resetting case however the right bud is stuck continually playing cascade! Any ideas?
1 REPLY
Moderator

Re: Right sleepbud stuck playing cascade

Hey TabathaT,

 

Thanks for reaching out, that sounds unusual. Sorry for the trouble!

 

Let's try getting the Sleepbuds to recognize in the app then forgetting them by tapping the gear icon and scrolling down to " Forget Sleepbuds."

 

Please also shut down the Bose Sleep app entirely and make sure it is not running in the background. 

 

Try to reconnect them and let us know if that helps!

 

 

Thank you again,

 

 

Mohsin - Community Support