This is the best solution I can find. I've been doing it for a week and my ears are no longer chafed.
You need to add/remove the tape each day, but it beats sore ears...
Thanks for posting. I would agree with @Mohsin_S that you should contact your local Sleepbuds support team using the link he provided.
Tony G - Community Support
Thanks for posting. If you are having issues with your Sleepbuds fitting and you have tried changing the size of the ear tips already and that doesn't help, I would contact your local support team for assistance. Here is a link you can use. Click on your region, scroll down until you see "Contact Us."
Thank you Jen!
I just purchased a pillow for my ears; I was ready to return my earbuds, because of the pressure of sleeping on them. I can't wait to try the pillow. Thank you for posting!
I'm a side sleeper and the Bose Sleepbuds hurt my ears as well, but I found a solution. There are two side sleeper pillows I tried that have cutouts for the ears.
PureComfort - Side Sleeping Pillow: https://www.amazon.com/gp/product/B07CQ9468V/ref=oh_aui_search_detailpage?ie=UTF8&psc=1
The Womfy: https://thewomfy.com
I did a comparison video here.
They're both great pillows, but I decided on the PureComfort pillow due to the bigger ear cutouts.