Sleep bud charging

Silent Starter

Sleep bud charging

I have a brand new set. The app tells me both buds are at 100% but the left bud charging light will not stop flashing, they have been in the charging case for hours. Any thoughts?

2 REPLIES 2
Moderator

Re: Sleep bud charging

Hello Melbutler,

 

Thank you for your comment and welcome to the community! 

 

Can you please confirm for me, when you disconnect your case from charging and remove the buds, the left side of the charging case is flashing? 

 

Also, do the ear buds have power after being charged?

 

Look forward to hearing from you.

 

Kindest Regards,

 

Tegan M - Community Support 

 

Silent Starter

Re: Sleep bud charging

Updating the charger, using the USB cable, fixed things for me. Get the update software on Bose.com. Good luck