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Apr 24, 2020

Sleep buds not charging fully

I have reset the charging base by inserting a pin into the re-set hole. Felt the "click" and it is still not charging. This is the second pair i have purchased that does this. For as much as I have spent, I expect more from Bose. 


Re: Sleep buds not charging fully



Thanks for reaching out. I am sorry that your Sleepbuds are not charging. 


I would like to draw your attention to the following thread. Sleepbuds Discontinuing Discussion


Please reach out to your local Bose product support team regarding what options are available to you.  You can reach out to your local support team via clicking this link and selecting your region, this will redirect you to our website. Please scroll to the bottom of the website and there you will find a 'Contact Us' tab, this will provide you with all the relevant contact information for your country.  The health of our customers, employees, suppliers and partners is a top priority for Bose. As we work through the impact of the coronavirus disease (COVID-19) you may experience longer waiting times than expected. We sincerely apologize for any inconvenience this may cause. Please check the Bose Support website, where you will find a number of options that may help address your need.


Thank you.

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