Re: How am I supposed to update my sleepbuds when they won't charge pass 58%?
I got my replacement and the first charge was ok: finally, I could see 100% in the app again!! Wow, no more 58%. Great! Finally, I was able to sleep confidently, without fearing that my left bud would die in the middle of the night.
I decided not to update the firmware, just in case... (being brand new, the buds had an older firmware).
Then, the next night, I took the sleepbuds out of the charger (the lights were solid, so I assumed they were 100%)... and they were charged only to 78% (left) and 79% (right)!!! What the...!
Today they have charged again to 100% (phew!), but seeing that (apparently) these charging problems may happen from day one even with "older" firmware, I've gone ahead and updated both the sleepbuds and the case (through btu.bose.com), as Hector_B recommended (thanks Hector for answering my question, btw).
I'll keep my fingers crossed everyday when I perform my midday routine of checking if the buds have charged or the case needs a reset (I guess many of us are doing that, testing during the day, since waiting til you go to bed is not an option - if you find out that they are not charged when you are ready to sleep, it's too late to charge them). But this restlesness of not knowing how the charger/buds will behave everyday, and whether or not I'l be able to sleep confidently, is getting really old and annoying.
Hoping not to find this issue again, and specially, that Bose is able to finally provide a permanent solution for these charging problems.