May 25, 2020
Oct 3, 2018
Oct 13, 2019
... Turns out my third set is still working well! Two weeks ago I reported a first time of 58% remaining issue left bud. Turns out there was an update to the SleepBuds. I then used the paper clip in the reset button of the charging case. Only one other time in the last two weeks have I had to reset the charging case and that was for the right bud. But, both Sleepbuds still get to 100% full charge. Lately, I'm charging use the case only disconnect from AC power, then charge the case at night. Not sure if that helps, but can't hurt. Third set is getting lots of use with the pandemic and kids being in the house all the time, and continues to work well!
Just getting the app to see, and then connect to, the Sleepbuds.
I managed to get them back into Phone Free mode again. I am just not going to take them out of Phone Free mode again. Ever.
How did you do that? I can't get the app to see and connect to them on ANY device, including my husband's old iPhone 5, which is still running IOS 11
Thank you for posting and welcome to the Bose Community!
Bose does not manufacture a headphone called the tws-5. If you are unsure of which product you have, you can use our product identifier tool here.
We look forward to hearing back from you with further information.
What often happens is that the app will see one bud but not the other, which will not allow the buds to connect.
Repeatedly attempting to connect, after many many times, when the app finally saw, and connected to both buds, I slammed them into Phone Free mode.
Even getting to that took several attempts.
My buds are getting old. I’n just waiting for Bose to come out with 2.0 hopefully.