Sleepbuds II smelly silicone
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Bose product name sleepbuds II
Firmware Version 11.9
App Version 3.0.3
What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.) iPhone X on ios14
Detailed description of the issue and steps to reproduce
I received the new sleep buds for Christmas but since the silicone has started to give off a really bad smell and it leaves my ears smelling like this in the morning until I shower. It is pretty gross, strong smell.
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.) bedroom
When did you start to experience the issue? Did it work correctly previously?
Since I got them.
Any troubleshooting steps you took
cleaned them with a qtips but it doesn’t get rid of the smell.