Sleepbuds on Note 8 are a bad experience

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Silent Starter

Sleepbuds on Note 8 are a bad experience

Bought these a few days ago. I think they're really cool but I have a few major issues with them.

Delay between earbuds (avg 1 second or lower)
High pitch signal sound in left earbud
App is slow and buggy (can't find sleepbuds, lags on volume slider, some white text on white backgrounds)
Cannot play custom sounds

I am struggling to make these earphones work correctly. I have a sneaky suspicion these are better on an iPhone.

Can we get some support or R/D on the Galaxy Note 8 compatibility? I feel I may have to return these if the issues cannot be fixed.
1 REPLY
Moderator

Re: Sleepbuds on Note 8 are a bad experience

Hi Risonam,

 

Thanks for posting. I am so sorry to hear about that. I would recommend contacting your local Sleepbuds support team for assistance. Here is a link you can use. Click on your country, scroll down until you see "Contact Us."

 

Regards,

 

Tony G - Community Support