Moderator

Re: music sleepbuds

Hello Blanche,

 

Thanks for posting and welcome to the Bose Community.

 

We appreciate your trying the Sleepbuds and sorry to see they didn't work out for you and suggest you should contact a medical professional for help with your tinnitus.  

 

If you're looking to return your Sleepbuds, please contact support over the phone.

 

Go HERE, select your region, scroll to the bottom of the page, choose "Contact Us" for the phone number for support.

 

Kind Regards,

Joel - Community Support

 

 

Crazyjake31
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Feb 1, 2019

Re: music sleepbuds

I agree 100%. Total waste.
pegs
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Mar 6, 2019

Re: music sleepbuds

I only play mine for 45 mins until I go off to sleep. I would like to be able to play other relaxing sounds through the buds as well as those within the app. Any plans to allow these to blue tooth to what ever sounds you have on your phone?

Moderator

Re: music sleepbuds

Hi Pegs,

 

Right now there is no plans to do this. Due to the design of the earbuds these sounds are specifically sound engineered to work with the driver that is inside the bud. Due to the size of the bud, the sounds have to be equalised in various different ways to make them sound even remotely the same when they are inside your ear.

 

We put a lot of work into the technology and I don't believe this will be possible with the design of the buds.

 

Kind Regards,

 

Brandon_C

Bracki
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Mar 9, 2019

Re: music sleepbuds

Hello 

 

I'm using the sleepbuds

Bud is it possible to find the theta wave for the sleepbuds?   

 

Grts

Marc

Thierry M
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Jun 5, 2019

Re: music sleepbuds

Hi,

 

For instance, sounds for tinnitus like https://www.youtube.com/watch?v=firtRdXwAfc will be very usefull...

Do you plan to propose this type of sounds?

Thierry

 


@Tony_G wrote:

Hi tinnitus,

 

Thanks for posting. Those are some great suggestions! We will pass them along to out Sleepbuds team for future consideration.

 

Regards,

 

Tony G - Community Support


 

My name is Xavier CARRIOU I am a French Audiologist , my company has created a software to match and test any kind of tinnitus ("tinnitometer TM"); this device is included in the MedRx audiometers and used by specialists in audiology. With this tool we discovered an application to relieve ...
Moderator

Re: music sleepbuds

Hello Thierry M,

 

Thank you very much for your feedback, welcome to the community! 

 

At this time we do not have any information regarding new sounds which will be integrated into the Sleepbuds, however I will happily pass this suggestion onto the development team for consideration.

 

Have a lovely day.

 

Tegan M 

DBASRA
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Jul 3, 2019

Re: music sleepbuds

Just bought these 2nd hand from a high street electronics store. They are clearly sold as "Headphones" with "sound canceling" technology.

 

Now find out they will not play audio! I have heard a lot of possitive things about the quality of BOSE sound systems and I was very much looking forward to trying my first BOSE product.

 

Must say this is my first and last time to try a BOSE product. What a pointless limited product which is miss identified easily and useless to (it would seem from these posts) so many.

 

Back to see if I can get a full refund and swap for some apple ear buds

Jen H
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Aug 31, 2019

Re: music sleepbuds

Hello,  

I have been concerned about the low intensity microwave radiation ie the Bluetooth Class 3 emitted by the Sleepbuds.   I then read about how the Sleepbuds store the sounds locally and was skeptical until my Sleepbuds disconnected from the app and continued to stream the ambient sound I had chosen.  I would greatly appreciate understanding how this works.  I am prepared to d/c using the Sleepbuds due to my concern over the exposure to low intensity microwave radiation.   Thank you.

Moderator

Re: music sleepbuds

Hello Jen H, 

 

Thanks for reaching out via the Bose Community. Great question!

 

The Sleepbuds feature internal storage to enable sounds to be played directly from the buds, rather than having to maintain a streaming connection to your smartphone which can decrease the battery faster. The product is completely safe to use, you needn't worry about microwave radiation. 

 

Kind regards, 

 

Jeff G