Sleepbuds sound library full, yet can't access sounds
Just this morning I was awoken when static started blasting through my left earbud. Upon getting up and checking the phone app on my android phone, I thought that I might pause and then play the Downstream sound that I had been using. Pausing and trying to restart the sound only resulted in pausing all sound and restarting the sounds with the same static in the left ear and the Downstream sound in the right.
I then replaced the sound buds in the charging case to possibly reset the connection (they were at 47% charge). Upon re-connecting to the app, it indicated that I had no sounds in my library and could not play any sounds through my sleepbuds. Upon looking at the library, it stated I needed more room for sounds, yet when scrolled to the deletion screen, indicated no sounds available to delete to free up space. The main library itself shows all of the sounds with the little cloud and arrow icon as if they are available for download and not already stored in the buds.
Now no sounds will play on my buds at all due to a seeming miscommunication between the app and buds.
Is there any fix to assist in correcting this issue?
I have been using sleepbuds since the indiegogo campaign and went through several of the prototype models that had issues. Since receiving the production model, the only real issue was that the magnets on both sleepbuds had come off and I had to use a small drop of superglue to re-affix them to continue to charge and use the buds.