Some feedback to Bose on Sleepbuds

[c3ll4r_d00r]

Yeah have been forced back to earplugs this week.

[40Winx]

I'm sorry to hear that....
I managed until 00:45 and had to rip them out. Are they getting worse???

[c3ll4r_d00r]

They have recently gotten worse, most noticeabley:

High-pitched noise
Right bud doesn't charge

Very odd.

[Cluaran2]

Appreciate your reply and am sorry your also experiencing this. It has been driving me crazy, some comfort knowing it wasn’t just me! It’s been so long since I’ve had a good sleep, I had high hopes for the buds but now feel I’ve made an expensive blunder in buying something that will now sit in a drawer. The other noise masking sounds don’t work for me, guess I’ll go back to earplugs and hope Bose can rectify these issues that are coming up on this forum.

[Annamay91]

Great to stumble across this thread.
I suffer with a muscular tinnitus caused by the tympanic muscle going into spasm. I received the buds on Friday, first successful evening with them in last night. Unfortunately I suffer with this tympanic flutter constantly and it’s exasperated by using a computer or looking at any sort of screen. For this reason I’m really pleased to have these so I can wear them discreetly at work whilst continuing with work. I agree though, the option to have your own music played would be great as they are so comfortable. Expensive but had to ask myself what the cost of my sanity was.

[Tony_G]

Hi Annamay91,

Thanks for sharing your experience with your sleepbuds. We are glad they are helping you sleep. As far as your suggestions, our development teams monitor these threads and will take all suggestions seriously!

Regards,

Tony G - Community Support

[40Winx]

F.A.O. Development Team
* We need to know if you have future plans regarding keeping this product current and up to date. If so what are they - we want specifics.
* If there are none or are on the distant horizon then we need to know that too.

In an age where transparency is the goal, I suggest swift, honest answers as the best policy for dealing with your customers.