Volume control on app doesn’t move

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Silent Starter

Volume control on app doesn’t move

I can’t move the volume control line on the app. It just doesn’t go in either direction.
3 REPLIES
Audible Advocate

Re: Volume control on app doesn’t move

If you are in "phone free" mode, you won't be able to adjust volume.  Cancel the mode, set volume and then (if wanted) restart phone free mode.

Silent Starter

Re: Volume control on app doesn’t move

What is “phone free “ mode and how can I find out if I am in it? Thanks
Moderator

Re: Volume control on app doesn’t move

Hey bobelaine,

 

Thank you for reaching out to the community. Have you tried removing and reinstalling the Bose Sleep app on your device? 

 

The phone-free mode enables you to use your Sleepbuds without having your phone in the same room where you sleep. Both alarm/sound settings are disabled. Tap the gear icon and you should see this option under Settings. 

 

When enabled, the next time you open your app, you will see an option that reads " Disable Phone-Free Mode." 

 

Please let us know how everything is going when you get a moment. 

 

 

Thank you again,

 

 

Mohsin - Community Support